Support that runs itself,
inside your systems.
SupAgent reads your incoming tickets, does the real work behind them — checking status, resetting access, updating records — and replies in seconds. Customers get faster answers, your team stops repeating itself, and each resolved ticket costs about ten cents.
channel
any LLM
in control
corrections
The problem
Your support keeps drowning in the same repetitive tickets.
Behind most tickets is the same manual process, run again and again — slow to answer, expensive to staff, and draining for your team. SupAgent closes those tickets end to end in seconds: it understands the request, does the work under your rules, and drafts the reply. Customers get answers in seconds instead of hours and leave happier — and happier customers stay longer and spend more. Your team only steps in where a human is genuinely needed, and your cost per ticket drops from dollars to cents.
See it in action
Watch SupAgent solve a ticket.
A short walkthrough of the agent reading a request, doing the work behind it, and replying — with an operator in control.
Reads
Pulls the ticket from your helpdesk, email, or messengers — whatever channel it arrives on.
Loads context
Brings in your rules, knowledge base, memory, and only the tools this agent is allowed to use.
Acts
Runs the allowed actions. Anything sensitive is sent to an operator to approve or edit first.
Replies & learns
Answers the customer, escalates hard cases, and remembers every correction for next time.
Automate the routine, keep a human on the sensitive, and stay fully manual where it matters — all at the same time, and adjustable as trust grows.
Where it fits
Wherever support does the same thing over and over.
If customers write in by chat, email, or an internal billing system — and the same manual process sits behind each request — SupAgent fits.
Service providers
Hosting, networks, and infrastructure: connectivity questions, status checks, access resets, and billing requests.
SaaS products
Onboarding, account and subscription questions, how-to guidance, and plan changes.
E-commerce
Order status, returns, invoices, stock availability, and shipping questions.
Offline business
Salons, hotels, and clinics: booking, rescheduling, confirmations, and routine questions.
Capabilities
Built to act like an agent — and stay under control.
Acts like a real agent
- Does real work, not just chatConnects to MCP, internal databases, and the knowledge you expose — then uses the full context to close the ticket.
- Flexible model stackRun any LLM and split work across models — a cheap one verifies while a stronger one drafts the reply.
- Many agents, one platformSeparate agents for different channels and rules — tech support here, billing there — sharing tools and knowledge.
Stays under your control
- Controlled autonomy, per ticket typeSet each ticket type to fully automated, human-in-the-loop, or fully manual — and move any of them to autonomous once it runs reliably.
- Secure by defaultEvery action passes through defined access rights. Tools are connected explicitly, inside your own environment.
- Checks itself before replyingIt verifies its own work and, when data is missing, asks for help or hands off — instead of inventing an answer.
Runs in production
- Learns from correctionsIt picks up operator edits and applies them going forward, so the same mistake doesn't return on every ticket.
- Monitoring, not a black boxA dashboard shows agent activity, decisions, and progress — so you can review and steer after the fact.
- Fast and predictable costTuned for speed and token use, so it stays a practical support tool — not an expensive experiment.
Pricing
The platform is free. You pay for tokens — nothing else.
Run SupAgent on any LLM, including flagships like Claude Opus and the latest GPT. Cost tracks real usage and stays transparent — there's no separate platform fee and no per-seat pricing to negotiate.
- No platform fee
- No per-seat pricing
- Runs on the models you choose
- Transparent, usage-based cost
Ready to hand off your
repetitive tickets?
Book a free call. Tell us how your support runs today — your channels, the actions an agent should take, and where a human must stay in control — and we'll show you exactly where SupAgent fits and what it would cost.
Book a Free Call